Customer Support Executive

0 - 1 Years

Ludhiana


Job Description

Responsibilities –
Answer calls professionally to provide information about products

Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Answer questions about products or the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

Salary 1 Lac 75 Thousand To 2 Lac 25 Thousand P.A.
Industry Manufacturing / Production / Quality
Work Experience 0 - 1 Years
Qualification M.Sc

Key Skills

Quality Department customer support

Company Profile

Company Name

Keva Industries

About Company Keva Industries, an ISO 9001-2015 certified company is positioned as one of the most trusted brand name & a conglomerate in Healthcare sector in India with a dominant network footprint in more than 60 countries contouring as one of the world’s largest Natural Healthcare company ever since its inception backed by a strong track record of innovation. The group is having more than 1000 employees & a worth of more than Rs.2000 crores with an accompanied diversification in manufacturing & export of Pharmaceutical & Engineering products. Besides it has a huge infrastructure of dealing in Construction and Real Estate development. The Group altogether covers an area of 450,000 sq ft. Keva Industries is a legitimate business opportunity and it follows Direct Selling Standards as per Govt. of India. It has been conferred numerous nationally & internationally acclaimed certificates, approvals & awards. · Bhartiya Udyog Ratan Award To Dr. Karan Goel · Fastest Growing Direct Selling Company Award to Keva Industries · Indian Achievers Award For Healthcare Leadership To Dr. Karan Goel · Best Citizen Award For Bharat Vikas Conferred to Dr. Karan Goel · Certification from ISO 9001:2015 (Quality Management System) · ISO 14001: 2015 (Environmental Management System) · ISO 22000:2005 (Food Safety Management System) · ISO 18001:2007 (Occupational Health and Safety Management System)
Contact Person Ved Prakash
Address Ludhiyana
Mobile 9499169089
Email ID hr.inspiretalentseekers@gmail.com